Frequently Asked Questions
Orders & delivery
Where do you deliver?
Tia Maison delivers within Egypt. Available delivery options, timing, and fees are shown during checkout.
How can I track my order?
Tracking details are shared using the contact information provided with your order when available.
Exchanges & returns
Can I exchange or return an item?
Please review our current Exchanges & Returns policy for eligibility, timelines, and instructions.
Products
What materials are used?
Jewelry materials and finishes are listed on each product page. Our main jewelry focus is stainless steel.
How should I care for my items?
Visit our Materials & Care page for practical guidance, and always follow any product-specific instructions.
Need help?
Visit our Contact Us page and we’ll be happy to assist.